Forgot your password?

Should you lose or forget your password, you can regain access to your OK.secure account with your recovery key.

Requirements:

Account recovery must be activated! see: How to enable account recovery? (Desktop)

• In the login screen, press "Forgot your password?".
  
  
• Enter your username and email address and click “Next”.
  
  
• The system now will send you an email with an account verification code.
  Insert the verification code.
  
• Now insert your account recovery key and click “Recover account”.
  
  
• Now type in a new password and confirm your password.
  Click on “Reset Password.”
  

You have successfully changed your password and you can now login again using the same username and your new password.